Privacy Policy
Last Updated: January 03, 2025
Sahajvivah respects your privacy. This Privacy Policy explains how information is collected, used, and protected when you use our platform. By using Sahajvivah, you agree to the terms outlined in this policy.
Ownership & Operations
Sahajvivah is developed and operated by BLR AI Solutions. All data collection, processing, and management activities are conducted by BLR AI Solutions in accordance with applicable laws and regulations.
1. Information We Collect
Personal Information
We collect personal details you provide during registration and profile creation, including:
- •Name, age, and contact details (mobile number, email)
- •Biodata information (education, profession, religion, caste, location)
- •Profile photos and uploaded documents
- •Partner preferences and search criteria
Usage Data
To improve your experience, we may collect:
- •Device information (browser type, operating system)
- •IP address and location data
- •Platform usage patterns and interactions
- •Cookies and similar tracking technologies
Payment Information
Payment details are collected and processed securely through Razorpay. We do not store your credit card, debit card, or banking information on our servers. All payment transactions are handled by Razorpay in compliance with industry security standards.
2. How We Use Information
We use the collected information for the following purposes:
Provide Services
To create and manage your profile, facilitate biodata sharing, and enable matchmaking features
Improve Platform
To analyze usage patterns, enhance user experience, and develop new features
Communication
To send important service updates, notifications, and promotional messages (with your consent)
Security & Safety
To verify user identity, prevent fraud, and maintain platform security
Legal Compliance
To comply with applicable laws, regulations, and legal processes
3. Data Protection & Security
We take your data security seriously. All reasonable technical and organizational measures are implemented to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Note: While we implement robust security measures, no system can guarantee 100% security. We encourage users to use strong passwords and keep their login credentials confidential.
4. Data Sharing & Disclosure
Sahajvivah does NOT sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information only in the following limited circumstances:
Within the Platform
Your profile information is visible to other verified users within your selected community groups for matchmaking purposes.
Service Providers
We may share data with trusted service providers (e.g., Razorpay for payments, hosting providers) who assist in operating the platform, subject to confidentiality agreements.
Legal Requirements
We may disclose information if required by law, court order, or to protect our legal rights and user safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction.
5. Your Rights
You have the following rights regarding your personal data:
Access & Update
You can access and update your profile information at any time through your account settings.
Delete Account
You can request account deletion by contacting our support team. Note that some information may be retained for legal and security purposes.
Data Portability
You can request a copy of your personal data in a structured, machine-readable format.
6. Cookies & Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyze platform usage, and deliver personalized content.
You can control cookie preferences through your browser settings. However, disabling cookies may affect certain platform features.
7. Children's Privacy
Sahajvivah is intended for users aged 18 years and above. We do not knowingly collect personal information from individuals under 18. If we become aware of such data collection, we will promptly delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically. Continued use of Sahajvivah after changes constitutes acceptance of the updated policy.
Questions About Privacy?
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
BLR AI Solutions
Developer and Operator of Sahajvivah